Refund Policy for Aquariumbath.com

Thank you for shopping at Aquariumbath.com. We take pride in the quality and craftsmanship of our bathroom accessories, including Double Soap Dishes, Soap Holders, Towel Bars, Towel Rings, and more. Our Refund Policy is designed to ensure your satisfaction with every purchase. Please review the following terms regarding refunds:

Eligibility for a Refund
– Products are eligible for a refund if they are returned in their original condition, with all packaging and accessories intact, within 30 days of purchase.
– Items must be unused, uninstalled, and in the same condition that you received them.

Non-Refundable Items
– Custom-made or personalized items are not eligible for a refund.
– Sale items or products purchased during promotional offers may be subject to different refund policies, as specified at the time of purchase.

Process for Requesting a Refund
1. Contact Us: To initiate a refund, please contact our Customer Service team via email or phone to discuss the reason for your return and to receive return instructions.
2. Return the Product: You will be responsible for returning the item to us in its original condition. Please ensure the product is well-packed to prevent damage during transit.
3. Receipt and Inspection: Upon receiving your returned item, we will inspect it to ensure it meets our return criteria. We will notify you of the approval or rejection of your refund request.
4. Refund Issuance: If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Late or Missing Refunds

– If you haven’t received a refund yet, first check your bank account again. Then, contact your credit card company or bank, as it may take some time before your refund is officially posted.
– If you’ve done all of this and you still have not received your refund, please contact us at [customer service contact information].

Damaged or Incorrect Items
– If you receive a damaged or incorrect item, please contact us immediately. We will provide instructions for returning the item and will process a refund or exchange as per your preference.

Shipping Costs for Returns
– You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
– We recommend using a trackable shipping service or purchasing shipping insurance for items of significant value.

Changes to Refund Policy
– Aquariumbath.com reserves the right to modify this Refund Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

Contact Us
– If you have any questions about our Refund Policy, please contact us. Our dedicated Customer Service team is here to assist you and ensure your shopping experience is pleasant and satisfying.

Thank you for choosing Aquariumbath.com for your bathroom accessories. We value your business and are committed to ensuring your satisfaction.