Return Policy for Aquariumbath.com

Thank you for choosing Aquariumbath.com for your bathroom accessory needs. Our range includes high-quality Double Soap Dishes, Soap Holders, Towel Bars, Towel Rings, and more. We understand the importance of your satisfaction with our products, and we offer a concise return policy to ensure a straightforward and positive experience.

Return Eligibility
– Items are eligible for return within 7 days from the date of receipt.
– Products must be returned in their original, unused condition, including all original packaging, tags, and accessories.
– Customized or personalized items are not eligible for returns due to the custom nature of these products.

How to Initiate a Return
1. Contact Customer Service: To start the return process, please contact our Customer Service team via email or phone to obtain a Return Merchandise Authorization (RMA) number.
2. Package Your Return: Securely package the items in their original packaging, including any accessories or manuals that came with the product.
3. Label and Ship: Mark the RMA number clearly on the outside of the package. The return shipping address will be provided when you receive your RMA number.

Return Shipping
– The customer is responsible for the return shipping costs unless the return is due to receiving a defective or incorrect item.
– We recommend using a trackable shipping service or purchasing shipping insurance for the return, as we cannot guarantee that we will receive the returned item.

Exchanges
– If you need to exchange an item due to size, color, or preference, please return the original item and place a new order for the desired product.

Defective or Damaged Items
– If you receive a defective or damaged item, please contact us immediately. We will arrange for a replacement and cover the return shipping costs for the defective or damaged item.

Contact Us
If you have any questions about our Return Policy or need help with a return, our Customer Service team is here to assist you. We aim to make your experience with Aquariumbath.com satisfying and hassle-free.